This qualification addresses the daily operations of a practice with a strong focus on staff management and supporting client/patient needs complemented by an understanding of risk management and compliance.
Entry requirements
Entry is open to all applicants with a suitable level of workplace responsibility allowing sufficient opportunity to demonstrate competency through completion of tasks related to their job role.
Delivery options
- Individual students (online/webinars)
- Customised in-house training for groups, corporations and organisations
Course duration
The estimated time to complete the course is 7-8 hours per week over a 18 month study period comprising on-the-job learning, workplace practice, self-directed study and assessment preparation. This estimate is based on AQF guidelines and will vary according to student experience and current practice.
Graduate outcomes
On successful completion of this course, students will have the skills to:
- understand personal skills and where you fit into the workplace
- assess the role that risk management plays in a 21st century practice
- understand the financial aspects of the practice as a business, especially the information conveyed in financial statements
- analyse client/patient needs and develop strategies to improve services in response to change
- implement operational plans to meet the practice’s vision and goals
- apply a continuous process of review and improvements across all aspects of the practice
- lead and communicate with a diverse team of people to more effectively achieve the best results for your practice
- understand the importance of a business vision and goals and demonstrate how these are used to set the direction for staff in the workplace.
Industry recognition
The attainment of the Certificate IV in Leadership and Management – for practice managers will allow for articulation into higher awards including the Diploma of Professional Practice Leadership.
Course fees
Certificate IV in Leadership and Management – for practice managers = $3,600 AUD
Our comprehensive…
- Payment plans are available for this qualification.
- This qualification may be available as a traineeship in your state.
- Government funding and incentives may be available in your state.
Please contact us today for more information!
Units
Students must complete 12 units of competency:
| Unit | Description |
| BSBRSK401 | Identify risk and apply risk management processes |
| BSBCOM401 | Organise and monitor the operation of compliance management system |
| BSBCUS403 | Implement customer service standards |
| BSBFIA402 | Report on financial activity |
| BSBMGT402 | Implement operational plan |
| BSBMGT403 | Implement continuous improvement |
| BSBMGT401 | Show leadership in the workplace |
| BSBWOR404 | Develop work priorities |
| BSBLDR403 | Lead team effectiveness |
| BSBLDR402 | Lead effective workplace relationships |
| BSBLDR401 | Communicate effectively as a workplace leader |
| BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements |
BSB42015 - Certificate IV in Leadership and Management (for Health Practice Managers)
You can take your practice management career to the next level with our Certificate IV in Leadership and Management. This qualification is suited to applicants who are responsible for the operational management of a practice, and working under the guidance of a practice manager or principal. It is targeted towards a range of practice types, for example general, specialist and government practices and addresses the daily operations of a practice with a strong focus on staff management and supporting client/patient needs complemented by an understanding of risk management and compliance.
Fees
$4,690 AUD
- AAPM members are entitled to a 10% discount on full fee enrolment*.
(*This discount does not apply to funded qualifications). - Payment plans are available for this qualification
- This qualification may be available as a traineeship in your state
- Government funding and incentives may be available in your state.
Find out more about our Fees and Funding options
Course Duration
The estimated time to complete this qualification is:
- 7-8 hours per week over a study period up to 18 months
comprising of:
- on-the-job learning
- workplace practice
- self-directed study
- assessment preparation.
Entry Requirements
Entry is open to all applicants with a suitable level of workplace responsibility allowing sufficient opportunity to demonstrate competency through completion of tasks related to their job role.
Delivery Options
Contact us today
for more information!
How will this course benefit your career?
Graduate Outcomes
On successful completion of this qualification, you will have the skills and knowledge to:
- understand personal skills and where you fit into the workplace
- assess the role that risk management plays in a 21st century practice
- understand the financial aspects of the practice as a business, especially the information conveyed in financial statements
- analyse client/patient needs and develop strategies to improve services in response to change
- implement operational plans to meet the practice’s vision and goals
- apply a continuous process of review and improvements across all aspects of the practice
- lead and communicate with a diverse team of people to more effectively achieve the best results for your practice
- understand the importance of a business vision and goals and demonstrate how these are used to set the direction for staff in the workplace.
Industry Recognition
The Australian Association of Practice Management (AAPM)
- 50 AAPM Continuing Professional Development (CPD) points are recognised by AAPM upon full completion of this qualification.
For more information on AAPM CPD points please click here.
UNE Partnerships
- The attainment of the Certificate IV in Leadership and Management – for practice managers will allow for articulation into higher awards including our 10820NAT Diploma of Leadership in Healthcare Practice.
Study online at your own pace
anywhere and anytime
Unit information
12 units of competency must be successfully completed to attain this qualification.
| Unit | Description |
| BSBRSK401 | Identify risk and apply risk management processes |
| BSBCOM401 | Organise and monitor the operation of compliance management system |
| BSBCUS403 | Implement customer service standards |
| BSBFIA402 | Report on financial activity |
| BSBMGT402 | Implement operational plan |
| BSBMGT403 | Implement continuous improvement |
| BSBMGT401 | Show leadership in the workplace |
| BSBWOR404 | Develop work priorities |
| BSBLDR403 | Lead team effectiveness |
| BSBLDR402 | Lead effective workplace relationships |
| BSBLDR401 | Communicate effectively as a workplace leader |
| BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements |
