Diploma of Leadership in Healthcare Practice


UNE Partnerships has worked closely with the Australian Association of Practice Management (AAPM) to design the Diploma of Leadership in Healthcare Practice.

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10820NAT - Diploma of Leadership in Healthcare Practice

The Diploma of Leadership in Healthcare Practice has been designed by practice managers for practice managers. This contemporary qualification builds on 30 years of collaboration between UNE Partnerships and AAPM, with a strong focus on continuous improvement, customer service, patient-centred care, and emerging trends in the sector.

Our qualification aims to help practice managers lead successful and sustainable medical practices in an increasingly dynamic healthcare environment. You will learn the skills and knowledge to apply effective leadership strategies for your practice to succeed within the challenging medical environment that faces healthcare leaders today.


$6,990 AUD

  • AAPM members are entitled to a 10% discount on full fee enrolment*
    (*This discount does not apply to funded qualifications).
  • Payment plans are available for this qualification.

Find out more about other Flexible Payment Options

Course Duration

The estimated time to complete this qualification is:

  • 6-7 hours per week over a study period up to 24 months

comprising of:

  • on-the-job learning
  • workplace practice
  • self-directed study
  • assessment preparation.

Entry Requirements

Students should be working as a practice manager or in another other role with suitable opportunities in the work environment to carry out the learning and assessment activities associated with this course.

Delivery Options

  • Individual students (online).
  • Customised in-house training for groups, corporations and organisations.

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How will this course benefit your career?

Graduate Outcomes

On successful completion of this qualification, you will have the skills and knowledge to:

  • identify and manage the risks associated with professional practice
  • organise, document and institute a range of measures to ensure compliance with Australian legislation and relevant professional standards
  • manage the human resource function of the practice from the identification of job roles, through the recruitment and training process and culminating in the management of performance, to achieve the best outcomes for the practice
  • review performance across all aspects of the business, identify opportunities for improvement and utilise the principles of continuous quality improvement in the delivery of services by the practice
  • actively and positively lead the practice team
  • work with practice principals to identify business vision and goals
  • translate business vision and goals into organisational objectives and create plans to achieve those objectives using a range of tools
  • monitor organisational performance against documented plans and report to practice principals using a range of tools.


Industry Recognition

The Australian Association of Practice Management (AAPM)

  • 100 AAPM Continuing Professional Development (CPD) points are recognised  by AAPM upon full completion of this qualification.
    For more information on AAPM CPD points please click here.

University of New England (UNE)

  • Successful attainment of the Diploma of Leadership in Healthcare Practice will allow for articulation into higher awards including a range of undergraduate and postgraduate awards offered by the UNE Business School.*

*Applications must address UNE Program entry criteria. Enrolment fees are set annually by the UNE.

Study online at your own pace
anywhere and anytime

Unit information

12 units of competency must be successfully completed to attain this qualification.

Unit Description
BSBLDR511 Develop and use emotional intelligence
CHCPRP003 Reflect on and improve own professional practice
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
BSBMGT605 Provide leadership across the organisation
BSBMGT516 Facilitate continuous improvement
BSBFIM501 Manage budgets and financial plans
FNSCUS503 Review business performance
BSBPMG522 Undertake project work
BSBRSK501 Manage risk
BSBMGT519 Incorporate digital solutions into plans and practices
SIRXCEG004 Create a customer-centric culture